Environmental
analysis
SWOT
analysis
Strength
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Established business of over 30
years
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Strong brand association
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Nationwide coverage
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Entering European market
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Unique products and ingredients
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Growing profit, earning and
dividend growth
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Sound reputation of quality
products
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Featured the ‘Times 100 best
companies to work for’ in 2003
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Ability to expand to supply
base to meet sales
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Good product and market
knowledge
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Strong market research team.
Weaknesses
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Staff retention
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Seasonal downturns (summer)
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High product wastage
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Poor peak time control
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Decline in traditional staples
such as bread and rolls
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Low skilled and trained staff
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Lack of in- house design and
development
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Weak information transfer
between front line staff and management
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Inadequate training facilities
for staff
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Late delivery arrival times
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Lack of store managers
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Can seen be as a minimal
rewarding job
Opportunities
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Entry into European market (
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Diversification (selling brand
foods in supermarkets)
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Plans to add 45 more shops in
UK 2004
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Plans to sell ice cream
products
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Increasing adoption of market
research
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Future outlook to include
seating
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Possibility to extend to pre
order foods
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Plans for EPOS (electronic
point of sale)
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New refurbishment plans for
2004
Threats
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Competitors
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Hot weather
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Increasing health cautious
society
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Entry of supermarkets selling
ready made sandwiches and similar products
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Increasing cost of ingredients
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Bad media coverage of food
industry (e.g. TV programme restaurants from hell)
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Increased concern for hygiene
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Take away ready made foods(now
it is possible to eat spaghetti Bolognese cooked from frozen as ready meal in
less than 10 mins by microwave)
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Increased government
regulations in relation to food hygiene and contents of ingredients.
PESTEL analysis
Political
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Changes in government & law
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Increased legislation on food
hygiene
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EU laws, regulations &
political changes
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Increased environmental
pressure
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Major events (war and
terrorism)
Economic
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Economic booms and slumps
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High interest rates and
inflation
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Disposable incomes and
unemployment levels
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Euro effecting cost of
ingredients
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Weak consumer expenditure
Social-
cultural
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Changing consumer needs &
expectations
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Increasing time cautious
society
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Communication barriers between
staff and customers
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Social responsibility
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Increase in health and hygiene.
Technological
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(EPOS) Electronic Point of Sale
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advanced cooking and catering
equipment
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more complex market research
tools
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marketing (website & video
displays)
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wider circle & future
developments
Environmental
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high waste disposable
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pollution (mainly rubbish)
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building controls
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environmentally friendly
ingredients and products
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Recycling facilities.
Legal
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Health and safety legislation
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Employment law (minimum wage
& part time workers rights)
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Food hygiene &product
safety
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Consumer rights
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Building controlsstyle='mso-spacerun:yes'>
Porter Five
Forces
Potential
entrants
style='mso-spacerun:yes'> Initial cost of capital
style='mso-spacerun:yes'> Product differentiation
lang=EN-GB>Economics of scale
lang=EN-GB>
lang=EN-GB>Bargaining power of suppliers
lang=EN-GB>Large number of suppliers
lang=EN-GB>Importance of suppliers
lang=EN-GB>Very easy to switch
lang=EN-GB>
lang=EN-GB> Competitive
rivalry style='mso-tab-count:2'>
lang=EN-GB>Diversificationstyle='mso-spacerun:yes'>
lang=EN-GB>Similar companies
lang=EN-GB>Non perishable products
lang=EN-GB>
lang=EN-GB>The power of buyers
lang=EN-GB>Undifferentiated products
lang=EN-GB>Unspecified target group
lang=EN-GB>Money saving offers
lang=EN-GB>
lang=EN-GB>Threat of substitutes
lang=EN-GB>Canteens
lang=EN-GB>Fast food companies
lang=EN-GB>Supermarkets
lang=EN-GB>
lang=EN-GB>
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Gregg’s current strategy
A great place
to work
To place a major
emphasis on promoting culture that encourages personal development, leadership
qualities and creativity.
Enjoyable
Experience
To deliver
customer satisfaction by offering great tasting food at unbeatable value and to
the highest standards of food safety.
Business
Excellence
For staff to seek
continuous improvement in their areas of responsibility enabling them to make a
real and lasting contribution to the objectives of the company.
Challenging
targets
To strive to
achieve a turnover of £1 billion by 2010 through continued core growth and the
acquisition of new units, taking to over 1,700 shops.
Caring for the
community
To place emphasis
on social responsibility to encourage an even greater involvement in local
charity activities and social projects.
The strategic options that I have chosen are:
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Market penetration
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Product development
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Differentiation
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Market development
Gregg’s
corporate objective
Objective 1- to remain the
retailer specialising in sandwiches, savouries and other bakery related
product.
Objective 2 – to strengthen and enhance the
profitability of Gregg’s through business activities nationwide
Objective 3 – to build on Gregg’s strengths
and reputation of bringing a new generation of unique bakery products
Objective 4 – to be
finest bakery related retailer
Evaluation
of strategic options
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Market penetration relates to
objective 2
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Product development relates to
objective 1
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Differentiation relates to
objective 3 & 4
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Market development relates to
objective 4
Conclusion
and recommendations
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Gregg’s will remain the
bakery retailer because of their excellent quality and value for money unique
products
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Gregg’s will be a successful
and established throughout
come.
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Gregg’s will continue to build
and increase its profit, earning and dividend growth
Recommendations
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Gregg’sstyle='mso-spacerun:yes'> fully undertake research into their potential
European markets
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Gregg’s continue with their key
strategic developments.
Resources
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Gregg’s annual report 2003
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Gregg’s interim statement
2003-10-22
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Gregg’s website
(www.greggs.co.uk )
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Financial times websites (href="http://www.ft.com/">www.ft.com)
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Google search engine (href="http://www.google.com/">www.google.com)
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Johnson G & Scholes K
(2002) Exploring Corporate Strategy, Prentice
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Thompson J (1997) strategic
management, Thompson Business Press,
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government website (www.gov.uk)
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