BUSINESS-TO-BUSINESS QUESTIONNAIRE
style='font-family:Arial'>
style='font-family:Arial'> style='font-family:Arial'>You were chosen as a respondent to answer this survey
– questionnaire on the impact of business-to-business transactions in
Sinagpore’s home fursnishings. Your answers will provide the data needed in
this study. Rest assured that your answers would be treated with utmost
confidentiality. Thank you very much.
style='mso-spacerun:yes'>
style='mso-spacerun:yes'>
The
Researcher
Part I. Profile of Respondent
style='font-family:Arial'>Direction:
Please fill up in all the necessary information about yourself. Don’t leave any
item unanswered.
style='font-family:Arial;mso-fareast-font-family:Arial'>a.
Agestyle='mso-spacerun:yes'> _______
style='font-family:Arial;mso-fareast-font-family:Arial'>b.
Gender
Male ( ) Female
( )
style='font-family:Arial;mso-fareast-font-family:Arial'>c.
Civil Status
Single ( ) Married ( ) Separated
( ) Widow/Widower ( )
style='font-family:Arial;mso-fareast-font-family:Arial'>d.
Educational
Attainment
Elementary ( )style='mso-spacerun:yes'> High School ( ) College ( ) Graduate
Studies ( )
style='font-family:Arial;mso-fareast-font-family:Arial'>e.
Position in the
company __________________
style='font-family:Arial;mso-fareast-font-family:Arial'>f.
How long have
you been employed in the company? _________________
Part II.A Business-to-Business and Company Goals
Direction: Encircle the number
corresponding to your answer
style='font-family:Arial'> 5style='mso-tab-count:1'> - Strongly
Agree
style='font-family:Arial'> 4style='mso-tab-count:1'> - Agree
style='font-family:Arial'> 3style='mso-tab-count:1'> - Uncertain
style='font-family:Arial'> 2style='mso-tab-count:1'> - Disagree
style='font-family:Arial'> 1style='mso-tab-count:1'> - Strongly
Disagree
style='font-family:Arial'>
- The company’s goal to
minimize the transaction cost has been achieved with high success through
the B2B
- Short-term projection
of profit targets were achieved because of B2B
- Marketing the
products has been easier through e-commerce
- There were more
clients and business was flourishing due to B2B
- Prices has been lower
and more competitive because of the B2B
- Quality has been
higher on the home furnishing products because of the competition
- There had more orders
on home furnishings and the number or products sold has been escalating
since the company engaged in e-commerce and B2B
- The company has been
expanding since it has shifted to B2B
Part II. B Threats and Opportunities of the B2B
- The company has been
exposed to more customers all over the world thus increasing its economy
of scale
- The company has found
business partners due to e-commerce that has increased the company’s
efficiency
- Despite the fierce
competition, e-commerce is progressing because there are numerous
customers
- Prices of the home
furnishing products can be lower and
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>
- profits will suffer
due to too much competition
- E-commerce
irregularities may lose clients and customers
- Technology threats
may disrupt the activities of B2B
- The volatility of the
market place and the uncertainties of e-commerce will eventually disrupt
business by the company
- E-commerce may
benefit the company in the years to come
Part III. A Trust and Commitment in B2B
- The buyer-seller
relationship in B2B is the same as that in a face-to-face transaction
- Buyers has a low
level of trust on B2B transactions
- The company was able
to deliver the products 100% of the time
- The listed prices and
the photographs of the products sold by the company is the same as that of
what is delivered
- Only one party has
been benefiting from the B2B relationship
- There has been a
reciprocity of information sharing
- The buyers honor the
agreement 100% of the time between the buyer and the seller
- The company has
entered into a B2B relationship where the company was short-changed by our
partner
- The B2B has created a
closer relationship between the company and its partners
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
10. Maintenance of business relationship between
companies is highly possible with B2B
style='font-family:Arial'>
style='font-family:Arial'>5 4style='mso-tab-count:1'> 3 2style='mso-tab-count:1'> 1
B2B GUIDE INTERVIEW QUESTIONSstyle='font-weight:normal'>
style='font-family:Arial;mso-fareast-font-family:Arial'>1.
How long have
you established contacts with suppliers/buyers on w:st="on">Singapore’s home furnishings?
style='font-family:Arial;mso-fareast-font-family:Arial'>2.
Has your contact
with them through personal negotiations or through electronic transactions?
style='font-family:Arial;mso-fareast-font-family:Arial'>3.
What are the
factors that influence your choice of buyer/supplier?
style='font-family:Arial;mso-fareast-font-family:Arial'>4.
Are there any
companies or organizations where you have established a long-term relationship?
If so, what were the factors that maintained the relationship?
style='font-family:Arial;mso-fareast-font-family:Arial'>5.
Describe your
relationship with the Singaporean Home Furnishings. What are the factors that
influenced the success/failure of your relationship?
style='font-family:Arial;mso-fareast-font-family:Arial'>6.
Do you consider
trust to be a factor in maintaining a long-term relationship between B2B
transactions?
style='font-family:Arial;mso-fareast-font-family:Arial'>7.
How does your
company build trust in the B2B relationship particularly with Singapore Home
Furnishings?
style='font-family:Arial;mso-fareast-font-family:Arial'>8.
Could you please
describe the buyer-seller relationship in the performance of the company
particularly in terms of:
style='font-family:Arial;mso-fareast-font-family:Arial'>a.
Complexity of relationship
style='font-family:Arial;mso-fareast-font-family:Arial'>b.
The long-term nature of the relationship
style='font-family:Arial;mso-fareast-font-family:Arial'>c.
How it has adapted through time
style='font-family:Arial;mso-fareast-font-family:Arial'>9.
Who do you think has the upper hand in the B2B relationship, the buyer
or the seller? Why?
style='font-family:Arial;mso-fareast-font-family:Arial'>10.
How do the buyer and seller deal with business when conflict arises?
style='font-family:Arial;mso-fareast-font-family:Arial'>11.
What are the factors that contribute to the amount of trust given to
you by your respective buyers and sellers? Are there ways to maintain this kind
of relationship?
style='font-family:Arial;mso-fareast-font-family:Arial'>12.
Do you see your company preserving the relationship with Singapore Home
Furnishings? If so, why? If not, why not?
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>
style='font-family:Arial'>
No comments:
Post a Comment