3
and Procedures
chapter will discuss the methods and procedures used and done in the study: the
research method, the sample and sampling technique, the data collection method,
the validation of the instrument and the statistical treatment of data.
Method Used
descriptive approach was used in this study to determine the reasons for the
turnover of Saudi Arabian Airlines Aircraft mechanics into non-technical jobs.
According to Creswell (1994), a descriptive research tries to explore the cause
of a particular phenomenon. It also intends to present facts concerning the
nature and status of a situation, as it exists at the time of the study. In
addition, such approach tries to describe present conditions, events or systems
based on the impressions or reactions of the respondents of the research.
observations and surveys. For this reason, the researcher chose this approach
because it is the intention of the researcher to gather first hand data from
Saudi Airlines mechanics to determine the reasons for their turnover from a
technical job to a non-technical position. This way, the researcher will be
able to formulate sound conclusions and recommendations at the end of the
study. The descriptive approach is also
quick and more practical financially. Moreover, this method will allow for a
flexible approach, thus, when important new issues and questions arise during
the duration of the study, a further investigation may be allowed. Further, this
type of approach will allow the researcher to drop unproductive areas of
research from the original plan of the study.
based on quantitative
flexible and iterative approach. The choice and design of methods are
constantly modified during data gathering based on ongoing analysis. This
allowed for an investigation of important new issues and questions as they
arose.
qualitative research method, since this research intends to find theories that
would explain the relationship of one variable with another variable through
qualitative elements in research. These qualitative elements does not have
standard measures, rather they are behaviour, attitudes, opinions, and beliefs.
style='font-family:Arial'>The qualitative research is described as multi-method
in focus, involving an interpretative, naturalistic approach to its subject
matter. This means that a qualitative researcher studies things in their
natural settings, attempting to make sense of, or interpret phenomena in terms
of the meanings people bring to them. Accordingly, a qualitative researcher
deploys a wide range of interconnected methods, hoping always to get a better
fix on the subject matter at hand. (Walliman and Bousmaha, 2001)
determine the reasons why Saudi Arabian Airlines Aircraft mechanics shift from
a technical job to a non-technical position. Specifically, this study hopes to
determine the kind of organisational culture present in the Saudi Arabian
Airlines, to know if the Saudi Arabian Airlines and the culture orientation of
their employees clash against each other, to identify the compensation schemes
of the Saudi Arabian Airlines, to know the views of the aircraft mechanics
towards the compensation schemes of the Saudi Arabian Airlines, to determine
how the work in Saudi Arabian Airlines affect the personal lives of their
employees, and to know the assessment of the employees of Saudi Arabian
Airlines, specifically the Airlines’ aircraft mechanics, on the management of
Saudi Arabian Airlines and how they deal with employees.
and Sampling Technique
respondents of the study came from the Saudi Arabian Airlines, with job
positions of hangar maintenance technician, line maintenance technician, and
shop maintenance technician. Due to time constraint and also, for the
convenience of the researcher, only thirty (30) respondents were considered for
the study. The convenience sampling technique was imposed in the study to pick
up the thirty respondents, mainly because the availability of the Saudi Arabian
Airlines mechanics was considered.
part of the study is important because the most important data needed to fulfil
the objectives of this study will only be supplied by the respondents from the
Saudi Arabian Airlines.
Collection Method to be Used
gathering the data needed in this study, the survey method, also known as the
questionnaire method, was utilized. The researcher constructed a questionnaire
and administered them to the respondents, the mechanics of the Saudi Arabian
Airlines. The respondents were requested to answer the inquiries in the
survey-questionnaire, each grading the statements using the Likert scale.
be:
style='font-family:Arial'>1.50 – 2.49
style='font-family:Arial'>2.50 – 3.49
style='font-family:Arial'>3.50 – 4.00 Disagree
4.50 – 5.00
Disagree
the Likert technique, a set of attitude statements are presented, where subjects
of a study are asked to express agreement or disagreement using a five-point
scale. The degree of agreement is given a numerical value ranging from one to
five, thus a total numerical value can be calculated from all the responses.
(Underwood, 2004)
of the Instrument
validation purposes, the researcher pre-tested a sample of the set survey
questionnaires. This was done by conducting an initial survey to at least five
respondents from the Saudi Arabian Airlines. After the respondents answered,
the researchers then asked them to cite the parts of the questionnaire that
needs improvement. The researcher even asked for suggestions and corrections
from the respondents to ensure that the survey-questionnaire is effective.
Automatically, these five respondents were not included as respondents for the
study.
Treatment of Data
all the data from the researcher-made questionnaire were collected, the
following statistical formulae were used:
style='font-size:12.0pt;line-height:200%;font-family:Arial;mso-fareast-font-family:
Arial;mso-ansi-language:EN-GB'>1.
Percentage – to
determine the magnitude of the responses to the questionnaire.
n
% = -------- x 100
– number of responses
N N
– total number of respondents
style='font-size:12.0pt;line-height:200%;font-family:Arial;mso-fareast-font-family:
Arial;mso-ansi-language:EN-GB'>2.
Weighted Mean
f1x1 + f2x2
+ f5x5
x =
---------------------------------------------
;
xt
where: f – weight given to each response
x – number of responses
– total number of responses
SPSS in coming up with the statistical analysis for this study.
Reference:
style='font-family:Arial'>
Creswell, J.W. 1994. Research design.
Qualitative and quantitative approaches.
Sage.
style='font-size:12.0pt;font-family:Arial;mso-ansi-language:EN-GB'>Underwood,
Mick. (2004). The Likert Scale. In Communication Studies, Cultural Studies, Media Studies (CMMS) Infobase
[www.cultsock.ndirect.co.uk/MUHome/cshtml/index.html]. Accessed: [
Walliman, Nicholas and Bousmaha
Baiche. (2001) Your research project.
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