Questionnaire:

 

1. Personal Information

 

Instruction: Please choose the answer that best suit you by checking or marking with "x" on the space provided.

 

1. Age bracket that you belong

___ 20 to 30 yrs. old                         ___ 40 to 50 yrs. old

___ 30 to 40 yrs. old                         ___ 50 yrs. old and above

 

2. Civil Status

___ Single

___ Married

 

3. Educational Attainment

___ Diploma                                      ___ Master's Degree

___ Bachelor's Degree

 

4. Job Description / Nature of Work at Saudi Arabian Airlines:

___ Hangar Maintenance Technician

___ Line Maintenance Technician

___ Shop Maintenance Technician

 

B.    Reasons of Turnover

 

Instruction: Please encircle the number that best describes your position on the possible reasons of turnover. Please be reminded that there is no right or wrong answer, and that every data you will provide will be treated with utmost confidentiality.

 

            1 – Strongly Agree

            2 – Agree

            3 – Undecided

            4 – Disagree       

            5 – Strongly Disagree

 

·        Employee Motivation / Satisfaction

 

5. I am not happy working with Saudi Arabian Airlines.

                        1          2          3          4          5

 

6. The nature of work is very stressing.

                        1          2          3          4          5

 

7. I do not trust the management of Saudi Arabian Airlines.

                        1          2          3          4          5

 

8. I do not feel secure with my present situation / I feel I will be dismiss from work anytime.

                        1          2          3          4          5

 

9. I do not feel fulfillment in my work.

                        1          2          3          4          5

 

10. I am not comfortable with the job environment at Saudi Arabian airlines.

                        1          2          3          4          5

 

·        Compensation Scheme

 

11. Non-technical jobs offer better compensation scheme.

                        1          2          3          4          5

 

12. The management of Saudi Arabian Airlines do not offer fair compensation among their employees.

                        1          2          3          4          5

 

13. I feel I am not being paid properly / I do not get the pay I deserve.

                        1          2          3          4          5

 

14. I am not being promoted to a higher position.

                        1          2          3          4          5

 

15. Saudi Arabian Airlines do not give additional incentives.

                        1          2          3          4          5

 

·        Conflict on Culture

 

16. My present situation breaks the established norms, customs and tradition that I believe.

                        1          2          3          4          5

 

17. The dress code in Saudi Arabian Airlines is not compatible with the accustomed style of fashion/dressing in an Arab society.

                        1          2          3          4          5

 

 

 

 

18. The organizational culture present in Saudi Arabian Airlines clashes  with my own established values and beliefs.

                        1          2          3          4          5

 

19. My shifting schedule in Saudi Arabian Airlines affects / is not compatible with my personal and social life.

                        1          2          3          4          5

 

20. I am discriminated because of my job in Saudi Arabian Airlines.

                        1          2          3          4          5

 

 

Thank you for your cooperation in filling this questionnaire. Best regards.

- Ahmed Basudan

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

References:

 

Al-Sabt, Mohammad. (1995). The Arabian Business and Cultural Guide. In           Traders City. Available at: [www.traderscity.com/abcg/culture.htm]

Bernstein, Paul. (1980). Workplace Democratization: Its Internal Dynamics.                      New Brunswick, N.J.: Transaction Books.

Levine, David I. (1995). Reinventing the Workplace: How Business and      Employees    Can Both Win. Washington, DC: The Brookings          Institution.

 

Mowday, Richard T., Porter, Lyman and Steers, Richard M. (1982).         Employee      Organization Linkage. NY: Academic Press

Shatkin, Laurence. (2002). The World of Work as Viewed from Saudi Arabia. In Gary Johnson Communications. Available at:    [www.newwork.com/Pages/Opinion/Shatkin/SaudiArabia.html]

Stahl, Michael J. (1986). Identifying Managerial Motivation on the Basis of       Achievement and Power Motivation. In Stahl, Michael J., Managerial    and     Technical Motivation: Assessing Needs for Achievement, Power,           and Affiliation. New York: Praeger Publishers.           

 

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